For the past 25 years, Labcorp has partnered with Goodwill Commercial Services to generate hundreds of jobs for individuals with employment barriers here in Indianapolis, while impacting health across the globe. 

When Richard Wagoner was 24 years old, he was involved in a car accident that left him with lifelong paralysis of his lower body. For nearly 30 years since, he has navigated life in a wheelchair. 

Born with autism spectrum disorder, John Thompson did not begin speaking until he was eight years old. He was homeschooled and had no prior experience with public school before enrolling at The Excel Center® in Shelbyville, Goodwill’s tuition-free high school for adults. As a result, he lacked experience socializing in an academic setting and worried that his peers might not accept him. 

At age five, Joselyn and her family immigrated from Honduras to Los Angeles, where she encountered challenges and life took an unexpected turn. 

Goodwill of Central & Southern Indiana’s Senior Community Service Employment Program (SCSEP) is a work-based training program for older adults ages 55+. Participants are not only provided with the training needed to be successful in today’s working world but also receive opportunities that can open doors to potential careers.

For over 10 years, Goodwill of Central & Southern Indiana’s New Beginnings program has helped those who have been previously incarcerated reenter their communities. The program is designed to offer Hoosiers the resources to address the barriers they encounter after being released from the criminal justice system. 

Goodwill of Central & Southern Indiana proudly presents its 2024 Educators of the Year!

As part of our One Goodwill Strategic Plan, launched in 2022, Goodwill of Central & Southern Indiana developed a number of initiatives aimed at improving the mental health support provided to the people we employ, educate and serve. One of these initiatives included hiring a Mental Health Strategist, an entirely new role created to support the organization as we sought to create a culture that removes the stigma surrounding mental health. 

Learn more about Sarah Ash, Goodwill’s Mental Health Strategist, and how she envisions making an impact in her new role.

Tell us about your background and experience in the mental health care field.

I am a licensed clinical social worker (LCSW) and have worked in settings such as schools, child welfare, health care, emergency services and private practice therapy. Depending on the role, my support of individuals’ mental health may have looked like barrier removal (much like Goodwill’s mission and life coaches offer to Goodwill employees and graduates), legal advocacy or traditional talk therapy. Fortunately, this sort of varied experience gave me a tremendous amount of insight into the way we approach “care” for others and how much more creative and expansive our care can be!

Describe your current role at Goodwill.

Currently, I serve as Goodwill of Central and Southern Indiana’s Mental Health Strategist. This role was created in alignment with the Strategic Plan, which has a strategic objective dedicated to supporting the mental health of the individuals Goodwill employs, educates and serves. So far, this has looked like forming relationships across the organization to understand the unique challenges different areas face before partnering with them to develop ways to address those challenges. It has been exciting to think through the nuanced support we can implement in such a broad and diverse organization.

What are some of the challenges employers are grappling with in terms of mental health in the workplace?

The World Health Organization defines mental health as, “a state of mental well-being that enables people to cope with the stresses of life, realize their abilities, learn well and work well and contribute to their community.” Even if we can all more or less agree on what mental health is, what we each need as individuals to achieve it can be vastly different! For employers, this can be a really challenging reality to navigate because it means that each employee needs something unique. So attempting to build something that is both equitable and adaptable is very difficult, but important work. 

How is Goodwill responding to these challenges?