In recognition of Older Americans Month, we spoke with Patricia Culp about her journey with Goodwill of Central & Southern Indiana. Patricia embarked on her journey with Goodwill in 2015, starting as a cashier at the Lafayette retail store. This occurred during a challenging period in her personal life; she had recently lost her father and assumed the role of caretaker for her mother, who was battling dementia.

As her mother's condition progressed, Patricia transitioned to full-time caregiving, leading to her departure from her job at Goodwill. Following her mother's passing, Patricia found herself grappling with grief.

"I didn’t know what to do with myself. I got depressed, and I felt like an orphan," Patricia said.

Soon, Patricia found that she had more time on her hands than what she knew what to do with. Seeking a new sense of purpose, Patricia rejoined the Goodwill retail team at the same Lafayette location in September of 2022.

"I was nervous, but I started to feel better as soon as I started," Patricia said.

Thriving in her role on the sales floor, Patricia quickly established herself as a valued member of the retail team. Over time, she honed her skills across various departments, from cashier to textiles, wares, and books, positioning herself for future leadership opportunities.

In April 2024, Patricia achieved a significant milestone in her career when she accepted the role of Team Lead at the Lafayette retail location. She aspires to emulate the leadership she has received from her mentors within the organization. Looking ahead, Patricia envisions a long-term commitment to Goodwill, expressing gratitude for the supportive environment it provides.

"They are the kindest, nonjudgmental people I have ever met. I have so much more confidence in myself and others because of them," Patricia said.

Are you or someone you know seeking employment? Check out current opportunities on our website. 

For over 10 years, Goodwill of Central & Southern Indiana's New Beginnings program has helped previously incarcerated people reenter their communities successfully and positively impacted its participants' recidivism or the rate of returning to prison. Compared to Indiana’s recidivism rate of 34%, Goodwill New Beginnings participants maintain a recidivism rate under 10%.

After working different jobs at minimum wage, Allen Kessinger realized that he had a dream of becoming an Indianapolis police officer – but he needed a high school diploma to apply for a position and begin training. A Core 40 diploma would allow Allen to earn a family-sustaining income and grow in his career.

"My life is completely different now. I have resources, mobility and a support system. I finally have meaning," said Loretta "Lori" Fairfield, a Team Lead 2 at Goodwill.

Lori's life prior to joining Goodwill of Central & Southern Indiana was marked by trauma and adversity. She experienced the loss of multiple family members, while her parents battled alcohol addiction. Later in life, Lori herself grappled with addiction, leading to her incarceration in 1997.

After spending over 25 years in the criminal justice system, Lori reached a turning point where she was determined to transform her life. Achieving seven months of sobriety, Lori entered house arrest with the intention of reentering the workforce. However, she encountered barriers securing employment due to her previous incarceration. At the suggestion of her caseworker, Lori embraced the opportunity to work for Goodwill and joined the Goodwill retail store in Lebanon as a wares producer in November 2021.

During her tenure at Goodwill, Lori made significant progress in her personal and professional life. She established a more structured routine with her grandson, pursued her education and actively participated in various forms of outpatient therapy. Through therapy, Lori addressed the trauma she had experienced and worked on managing her severe social anxiety.

Lori tackled financial challenges and set goals for advancing her career with her Goodwill Mission Coach, a life and career coach. Mission Coaches are available to all Goodwill employees and students. As she gained new skills and responsibilities, Lori was promoted to the role of Team Lead within her first year at Goodwill. Lori's peers recognized her progress, success and dedication to her role, resulting in another promotion to Team Lead 2 within a few months.

"I love my job, the people and the diversity,” said Lori. “I enjoy helping people."

Since joining Goodwill, Lori has achieved numerous milestones with the support of her team. Drawing on her life experiences, she finds common ground with others facing adversity and aspires to guide and support her peers as a strong leader.

"I wouldn't be here without them. They stuck by me and supported me through my legal barriers, educational barriers and the dramatic things in my life. I have a career now!"

Are you looking to start a career at Goodwill? Check out our website for current job openings!

Dyamond Twyman was referred to Goodwill of Central & Southern Indiana through the Indiana University - Purdue University Indianapolis Skills for Independence, Transition and Employment program (SITE). This program helps young students with intellectual disabilities receive their transitional education on a college campus rather than in high school. 

For over 20 years, Kris Deckard has had two passions: helping people reach their goals and helping businesses find the talent they need. When she joined Goodwill of Central & Southern Indiana, she was inspired by the organization taking time to develop, encourage and change the lives of its workforce with its own resources.

In 2021, Matthew Rose was diagnosed with Eales Disease, a rare, incurable disease that affects his eyesight by causing the blood vessels to swell shut, which can lead to permanent damage and loss of vision. He also suffered two strokes. 

A 1.83 carat Cartier diamond platinum ring sold at Goodwill of Central & Southern Indiana

The tradition of giving jewelry to loved ones dates back centuries. According to the American Gemology Institute, women in ancient Rome received rings made of ivory, iron and bone. Between the 14th and 15th centuries, naturally forming diamonds were cut and polished into what is known as point diamonds, the precursor to our modern round brilliant cut diamond. Engagement rings were introduced in America in the early 1900s. In 1948, De Beers, one of the world's leading diamond companies, launched its "Diamonds are Forever" campaign, marking a pivotal moment in the history of jewelry.

Thousands of pieces of jewelry are donated to Goodwill each year, giving these stunning accessories new life, and providing their owners with new opportunities to create memories. When jewelry is donated to Goodwill, it’s first sorted into categories and styles. A quality control member inspects and identifies the pieces, and specific brands will be submitted to a third party to ensure the piece is authentic. A precious metal analyzer is also utilized to help identify the elemental makeup of specific pieces, ensuring the listing is as accurate as possible. 

February is Black History Month, and Goodwill of Central & Southern Indiana is excited to highlight the African American leaders who contribute to our mission of changing lives every day through health, education and employment. Lakeysha Hamilton, Goodwill’s director of outlets, has been with the organization for over 20 years and looks forward to Black History Month.