When Richard Wagoner was 24 years old, he was involved in a car accident that left him with lifelong paralysis of his lower body. For nearly 30 years since, he has navigated life in a wheelchair. 

Born with autism spectrum disorder, John Thompson did not begin speaking until he was eight years old. He was homeschooled and had no prior experience with public school before enrolling at The Excel Center® in Shelbyville, Goodwill’s tuition-free high school for adults. As a result, he lacked experience socializing in an academic setting and worried that his peers might not accept him. 

In recognition of Older Americans Month, we spoke with Patricia Culp about her journey with Goodwill of Central & Southern Indiana. Patricia embarked on her journey with Goodwill in 2015, starting as a cashier at the Lafayette retail store. This occurred during a challenging period in her personal life; she had recently lost her father and assumed the role of caretaker for her mother, who was battling dementia.

As her mother's condition progressed, Patricia transitioned to full-time caregiving, leading to her departure from her job at Goodwill. Following her mother's passing, Patricia found herself grappling with grief.

"I didn’t know what to do with myself. I got depressed, and I felt like an orphan," Patricia said.

Soon, Patricia found that she had more time on her hands than what she knew what to do with. Seeking a new sense of purpose, Patricia rejoined the Goodwill retail team at the same Lafayette location in September of 2022.

"I was nervous, but I started to feel better as soon as I started," Patricia said.

Thriving in her role on the sales floor, Patricia quickly established herself as a valued member of the retail team. Over time, she honed her skills across various departments, from cashier to textiles, wares, and books, positioning herself for future leadership opportunities.

In April 2024, Patricia achieved a significant milestone in her career when she accepted the role of Team Lead at the Lafayette retail location. She aspires to emulate the leadership she has received from her mentors within the organization. Looking ahead, Patricia envisions a long-term commitment to Goodwill, expressing gratitude for the supportive environment it provides.

"They are the kindest, nonjudgmental people I have ever met. I have so much more confidence in myself and others because of them," Patricia said.

Are you or someone you know seeking employment? Check out current opportunities on our website. 

As we enter the month of May, Goodwill wants to take a moment to highlight the significance of Mental Health Awareness Month and why it’s important to us.

Goodwill of Central & Southern Indiana made its second appearance at MAVPAK’s annual Pallet Games competition on Wednesday, April 24. MAVPAK, a packaging company founded in 2015, offers packaging, warehousing, and equipment solutions to its customers. The company supplies all of the packaging materials and additional support to Goodwill’s eCommerce division. 

"Through my faith, I decided that I should take my gifts and create a company that acts as a shining light," said John Goo, the founder and president of MAVPAK.

John first encountered the idea of these games as a volunteer during a similar event in Louisville, Kentucky. Inspired, he developed his own version, which became known as the Pallet Games.

"I love to celebrate the hourly workforce and logistics industry. This is the one big thing we can do to give back and have fun for no other reason than to celebrate," John said.

The competition brings together a collection of MAVPAK’s customers for a day of fun, games, and teamwork. It aims to unite the warehouse, distribution, and manufacturing communities to build culture and inspire teamwork. Each team consists of 10 to 20 players that participate in games that require skill sets found in warehouse environments, such as packing delicate materials, navigating obstacles with a pallet jack, and so much more. 

Teams are encouraged to dress up and show out. Each team is encouraged to decorate their own pallet and is welcomed to the games on a red carpet with an official introduction from MAVPAK’s team complete with music, cheers, and spirit. During down time, players can partake in a series of mini games throughout the warehouse to keep the fun going at all times. 

"My life is completely different now. I have resources, mobility and a support system. I finally have meaning," said Loretta "Lori" Fairfield, a Team Lead 2 at Goodwill.

Lori's life prior to joining Goodwill of Central & Southern Indiana was marked by trauma and adversity. She experienced the loss of multiple family members, while her parents battled alcohol addiction. Later in life, Lori herself grappled with addiction, leading to her incarceration in 1997.

After spending over 25 years in the criminal justice system, Lori reached a turning point where she was determined to transform her life. Achieving seven months of sobriety, Lori entered house arrest with the intention of reentering the workforce. However, she encountered barriers securing employment due to her previous incarceration. At the suggestion of her caseworker, Lori embraced the opportunity to work for Goodwill and joined the Goodwill retail store in Lebanon as a wares producer in November 2021.

During her tenure at Goodwill, Lori made significant progress in her personal and professional life. She established a more structured routine with her grandson, pursued her education and actively participated in various forms of outpatient therapy. Through therapy, Lori addressed the trauma she had experienced and worked on managing her severe social anxiety.

Lori tackled financial challenges and set goals for advancing her career with her Goodwill Mission Coach, a life and career coach. Mission Coaches are available to all Goodwill employees and students. As she gained new skills and responsibilities, Lori was promoted to the role of Team Lead within her first year at Goodwill. Lori's peers recognized her progress, success and dedication to her role, resulting in another promotion to Team Lead 2 within a few months.

"I love my job, the people and the diversity,” said Lori. “I enjoy helping people."

Since joining Goodwill, Lori has achieved numerous milestones with the support of her team. Drawing on her life experiences, she finds common ground with others facing adversity and aspires to guide and support her peers as a strong leader.

"I wouldn't be here without them. They stuck by me and supported me through my legal barriers, educational barriers and the dramatic things in my life. I have a career now!"

Are you looking to start a career at Goodwill? Check out our website for current job openings!

In 2021, Matthew Rose was diagnosed with Eales Disease, a rare, incurable disease that affects his eyesight by causing the blood vessels to swell shut, which can lead to permanent damage and loss of vision. He also suffered two strokes.