When Johnny Manson joined Goodwill in October 2016 as a part-time donation attendant, he had been struggling to secure employment due to past legal issues and a lifelong history of depression. 

“Having a job I enjoy that provides me with the mental health services I need has played a critical role in overcoming these challenges,” Johnny said. 

He was immediately recognized for his strong work ethic and promoted to Site Leader at one of Goodwill’s retail outlets. His income tripled over that period. Johnny also took advantage of the services of a Goodwill Mission Coach — full-time career and life coaches who work with Goodwill’s employees and students to help them set goals and provide ongoing support and accountability.

Johnny worked with his Mission Coach to apply for Goodwill’s tuition reimbursement program, which helped him complete his bachelor’s degree in business administration. He went on to earn a master’s degree in organizational leadership and is currently pursuing a Doctorate in Business Administration, which he is on track to finish in December 2024. 

Johnny’s Mission Coach also advised him on how to improve his credit score, which increased by more than 130 points, along with his net worth, allowing him to meet his goal of purchasing a car and a home. 

After experiencing the support that Goodwill’s coaching model provides firsthand, Johnny decided to transition from retail into a mission-based role. He found a welcome home and a satisfying new career in education, which led to him being promoted to Director of The Excel Center in southeast Indianapolis in 2023. The school supports adult students with many of the same barriers Johnny once experienced, placing him in a unique position to relate, motivate, and provide them with hope. 

“Goodwill has had a profound impact in changing my life," Johnny said. "I am loyal to Goodwill because Goodwill is socially responsible and has been loyal to me.”

Goodwill is hiring in both our retail and education divisions. Visit goodwillindy.org/careers to see current job openings and apply.