"My life is completely different now. I have resources, mobility and a support system. I finally have meaning," said Loretta "Lori" Fairfield, a Team Lead 2 at Goodwill.

Lori's life prior to joining Goodwill of Central & Southern Indiana was marked by trauma and adversity. She experienced the loss of multiple family members, while her parents battled alcohol addiction. Later in life, Lori herself grappled with addiction, leading to her incarceration in 1997.

After spending over 25 years in the criminal justice system, Lori reached a turning point where she was determined to transform her life. Achieving seven months of sobriety, Lori entered house arrest with the intention of reentering the workforce. However, she encountered barriers securing employment due to her previous incarceration. At the suggestion of her caseworker, Lori embraced the opportunity to work for Goodwill and joined the Goodwill retail store in Lebanon as a wares producer in November 2021.

During her tenure at Goodwill, Lori made significant progress in her personal and professional life. She established a more structured routine with her grandson, pursued her education and actively participated in various forms of outpatient therapy. Through therapy, Lori addressed the trauma she had experienced and worked on managing her severe social anxiety.

Lori tackled financial challenges and set goals for advancing her career with her Goodwill Mission Coach, a life and career coach. Mission Coaches are available to all Goodwill employees and students. As she gained new skills and responsibilities, Lori was promoted to the role of Team Lead within her first year at Goodwill. Lori's peers recognized her progress, success and dedication to her role, resulting in another promotion to Team Lead 2 within a few months.

"I love my job, the people and the diversity,” said Lori. “I enjoy helping people."

Since joining Goodwill, Lori has achieved numerous milestones with the support of her team. Drawing on her life experiences, she finds common ground with others facing adversity and aspires to guide and support her peers as a strong leader.

"I wouldn't be here without them. They stuck by me and supported me through my legal barriers, educational barriers and the dramatic things in my life. I have a career now!"

Are you looking to start a career at Goodwill? Check out our website for current job openings!

Dyamond Twyman was referred to Goodwill of Central & Southern Indiana through the Indiana University - Purdue University Indianapolis Skills for Independence, Transition and Employment program (SITE). This program helps young students with intellectual disabilities receive their transitional education on a college campus rather than in high school. 

For over 20 years, Kris Deckard has had two passions: helping people reach their goals and helping businesses find the talent they need. When she joined Goodwill of Central & Southern Indiana, she was inspired by the organization taking time to develop, encourage and change the lives of its workforce with its own resources.

In 2021, Matthew Rose was diagnosed with Eales Disease, a rare, incurable disease that affects his eyesight by causing the blood vessels to swell shut, which can lead to permanent damage and loss of vision. He also suffered two strokes. 

A 1.83 carat Cartier diamond platinum ring sold at Goodwill of Central & Southern Indiana

The tradition of giving jewelry to loved ones dates back centuries. According to the American Gemology Institute, women in ancient Rome received rings made of ivory, iron and bone. Between the 14th and 15th centuries, naturally forming diamonds were cut and polished into what is known as point diamonds, the precursor to our modern round brilliant cut diamond. Engagement rings were introduced in America in the early 1900s. In 1948, De Beers, one of the world's leading diamond companies, launched its "Diamonds are Forever" campaign, marking a pivotal moment in the history of jewelry.

Thousands of pieces of jewelry are donated to Goodwill each year, giving these stunning accessories new life, and providing their owners with new opportunities to create memories. When jewelry is donated to Goodwill, it’s first sorted into categories and styles. A quality control member inspects and identifies the pieces, and specific brands will be submitted to a third party to ensure the piece is authentic. A precious metal analyzer is also utilized to help identify the elemental makeup of specific pieces, ensuring the listing is as accurate as possible. 

February is Black History Month, and Goodwill of Central & Southern Indiana is excited to highlight the African American leaders who contribute to our mission of changing lives every day through health, education and employment. Lakeysha Hamilton, Goodwill’s director of outlets, has been with the organization for over 20 years and looks forward to Black History Month.

Last year was a big year for Goodwill of Central & Southern Indiana as we educated, employed and served more individuals than ever before. Since launching our new Strategic Plan two years ago, we’ve made significant progress on our objectives and goals.

Goodwill Mission Coach Benjamin Hutto began his journey with Goodwill of Central & Southern Indiana in 2016 when he enrolled at The Excel Center®, Goodwill’s high school for adults. Previously homeschooled, Ben struggled to focus, which he later learned was related to undiagnosed attention-deficit/hyperactivity disorder and autism spectrum disorder.  But The Excel Center in Kokomo empowered him to earn the credits he needed to graduate at an accelerated pace.

Ben continued his education by earning an associate degree from Ivy Tech Community College in 2018, and his bachelor's degree from Indiana University Kokomo the following year. Then, in 2020, the pandemic happened. 

Due to his laser focus on his education, Ben had no work history, and he experienced barriers to finding a job after graduating. His Goodwill Mission Coach encouraged him to apply for a leadership position at a local Goodwill store, which led to the next step of his Goodwill journey as a Retail Team Lead. Although Ben was later promoted, he strived to do something beyond the scope of retail. When the opportunity to become a mission coach emerged, he jumped at the chance and applied. 

“I know it sounds cliche, but I really enjoy helping others,” said Ben. “I feel that, given my path at Goodwill, I’m uniquely qualified to help students and employees make those connections.”

In 2022, Ben was officially welcomed as the newest Goodwill Mission Coach. He now supports people with similar experiences, who have barriers to employment or education and can use a helping hand to reach their goals. As a mission coach, he connects Goodwill’s employees and students to a number of resources, like Goodwill New Beginnings, a reentry program for individuals previously involved in the criminal justice system, and The Excel Center – the first step in his own Goodwill journey.

“I really appreciate the chances Goodwill gave me,” said Ben. “They were willing to take a risk on me knowing that risks don’t always pay off. There are many companies that won’t do that, so when I’m working with our employees and students, I share my own journey to give them hope about what they can achieve at Goodwill.”

Bradley Sims believes that working for Goodwill is much more than a job — he considers it a family. 

“The sober community here is unbelievable. I don’t think I would have made it without them. They had faith in me when no one else did,” Bradley said.

From a young age, Bradley faced a great deal of adversity while growing up with his grandparents in Brown County, Indiana. Both parents struggled with addiction, and his father also struggled daily to maintain his mental health. Watching his father struggle had a direct impact on Bradley’s own mental health. 

“My father was suicidal, and it directly impacted me. I was never happy,” Bradley said. 

Around age 15, Bradley was introduced to drugs. Shortly after, he discovered that his younger brother had taken his own life, sending him deeper into his battle with addiction. After finishing high school, Bradley and his girlfriend were incarcerated for crimes related to their addiction. 

“Watching my girlfriend be taken away by the police was a turning point in me deciding to get sober,” Bradley said. 

In addition, his mother passed away while he was incarcerated, leaving him a personal letter which would later help him enter rehab. He enrolled at The Amethyst House, a Bloomington based addiction treatment center. Here he was offered an employment opportunity through Goodwill. 

In March 2021, Bradley started his new job at Goodwill’s Commercial Services in Bloomington. With the support of his peers and leadership, Bradley was promoted to the Line Lead position.

“Every aspect of my life has changed since joining Goodwill. I wake up happy, and I want to go to work,” Bradley said. 

After joining Goodwill Commercial Services, Bradley obtained his driver’s license, purchased a vehicle and secured housing for his family. He continues to advance himself by mentoring coworkers and attending internal training to broaden his skill sets. He strives to overcome the adversity he faces each day. 

“For me, the feeling of loving yourself and knowing that you mean something — that feeling of accomplishment is ten times better than drugs,” Bradley said.

Are you or someone you know looking for a career? Visit goodwillindy.org/careers to apply.