Corey Starks joined Goodwill Commercial Services nearly 11 years ago as a janitor, and within his first year of employment, he was promoted to backup Team Lead. Due to his success in this role, he secured a floater position that required him to learn many new job responsibilities.
When Shannon Parks joined Goodwill’s janitorial team 15 years ago, her primary responsibility was cleaning restrooms. Due to a learning disability, her reading and comprehension skills were at a third grade level, limiting her ability to advance in her employment.
