---
title: Overcoming Barriers to Employment with Goodwill Guides
description: A licensed esthetician, Natasha's lack of recent job history combined with a hearing impairment made a barrier for her in securing an interview for a job
image: https://blog.goodwillindy.org/hubfs/01_GICI/Blog_Photos/NG_withNate.jpg
---

![](https://blog.goodwillindy.org/hs-fs/hubfs/01_GICI/Logos/GCSI-wordmark.png?width=269&name=GCSI-wordmark.png "GCSI-wordmark.png")

## [Overcoming Barriers to Employment with Goodwill Guides](https://blog.goodwillindy.org/overcoming-barriers-with-goodwill-guides)

 \[fa icon="calendar"\] Apr 18, 2017 11:30:00 AM / by [Jenny Kakasuleff](https://blog.goodwillindy.org/author/jenny-kakasuleff)

![Jenny Kakasuleff](https://blog.goodwillindy.org/hs-fs/hubfs/01_GICI/Blog_Photos/Authors/JKakasuleff.jpg?width=35&name=JKakasuleff.jpg)

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When Natasha Greenler was referred to Goodwill by a disability services provider, she had not worked in eight years, beyond her duties as a stay-at-home mom. Although she was a licensed esthetician, her lack of recent job history combined with a hearing impairment made it difficult for her to prove to potential employers in her area of expertise that she could communicate with clients and perform the tasks necessary to her role.

![Natasha Greenler](https://blog.goodwillindy.org/hs-fs/hubfs/01_GICI/Blog_Photos/NG_portrait.jpg?width=650&name=NG_portrait.jpg "Natasha Greenler")  
Natasha joined Goodwill hoping her experience would have a positive impact on her path toward a more fulfilling career. As it turned out, Natasha left her mark on Goodwill.

“I am inspired by Natasha,” said her former Store Manager at Goodwill. “She pursued strategies for success that helped her build up to communicating confidently with customers.”

Natasha’s co-workers developed a system for her to call for assistance at the cash register by using rhythmic taps over the intercom. They also set up tablets with text-to-speech that enabled Natasha to easily communicate with customers and co-workers.

![Natasha with guide Nate](https://blog.goodwillindy.org/hs-fs/hubfs/01_GICI/Blog_Photos/NG_withNate.jpg?width=650&name=NG_withNate.jpg "Natasha with guide Nate")  
“I’m incredibly proud of her,” said Nathan Miller, Natasha’s Goodwill Guide. “She had specific goals in mind, including putting her esthetician’s license to use, and was relentless in her drive to succeed.”

Through the [assistance of her Guide](https://www.goodwillindy.org/employment-services/), Natasha learned to use Prezi (presentation software), which allows her to communicate visually with potential employers and clients on her iPad. Once she was comfortable using the software and communicating through the iPad, Nathan arranged for Natasha to job shadow for two days at a local beauty school where she could test out her new skills.

![Natasha works on the set of a photoshoot](https://blog.goodwillindy.org/hs-fs/hubfs/01_GICI/Blog_Photos/NG_Working2.png?width=643&name=NG_Working2.png "Natasha works on the set of a photoshoot")  
Natasha’s persistence resulted in a position with [Salon 01 in Carmel](http://www.salon01.com/) where she has now worked for more than three years.

“I love my job,” said Natasha. “I enjoy the environment, my co-workers and clients. I’m always working toward growing professionally.”

![Natasha Greenler](https://blog.goodwillindy.org/hs-fs/hubfs/01_GICI/Blog_Photos/NG_workpic.png?width=342&name=NG_workpic.png "Natasha Greenler")  
Natasha expects to earn a realtor’s license in summer 2017 and will broaden her career prospects even further. She plans to use Prezi on her iPad to show homes and conduct other business.

“With the right tools and opportunities, deaf people are capable of doing everything the hearing can do,” said Natasha.

 Topics: [Employment](https://blog.goodwillindy.org/topic/employment), [Disability](https://blog.goodwillindy.org/topic/disability), [Success Story](https://blog.goodwillindy.org/topic/success-story), [Retail](https://blog.goodwillindy.org/topic/retail), [Mission Coaches](https://blog.goodwillindy.org/topic/mission-coaches)

![Jenny Kakasuleff](https://blog.goodwillindy.org/hs-fs/hubfs/01_GICI/Blog_Photos/Authors/JKakasuleff.jpg?width=100&height=100&name=JKakasuleff.jpg)

#### Written by [Jenny Kakasuleff](https://blog.goodwillindy.org/author/jenny-kakasuleff)

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- [GivingTuesday (1)](https://blog.goodwillindy.org/topic/givingtuesday)
- [Goodwill Housing Services (1)](https://blog.goodwillindy.org/topic/goodwill-housing-services)
- [Goodwill Rewards (1)](https://blog.goodwillindy.org/topic/goodwill-rewards)
- [Goodwill Week (1)](https://blog.goodwillindy.org/topic/goodwill-week)
- [Indy Fresh Market (1)](https://blog.goodwillindy.org/topic/indy-fresh-market)
- [National Custodian Day (1)](https://blog.goodwillindy.org/topic/national-custodian-day)
- [Patriot Weekend (1)](https://blog.goodwillindy.org/topic/patriot-weekend)
- [Riverview Apartments (1)](https://blog.goodwillindy.org/topic/riverview-apartments)
- [Stand Down for Veterans (1)](https://blog.goodwillindy.org/topic/stand-down-for-veterans)
- [The Excel Center Anderson (1)](https://blog.goodwillindy.org/topic/the-excel-center-anderson)
- [The Excel Center Bartholomew County (1)](https://blog.goodwillindy.org/topic/the-excel-center-bartholomew-county)
- [The General Wayne A. Downing Home for Veterans (1)](https://blog.goodwillindy.org/topic/the-general-wayne-a-downing-home-for-veterans)
- [Veterans Home (1)](https://blog.goodwillindy.org/topic/veterans-home)
- [Veterans Support (1)](https://blog.goodwillindy.org/topic/veterans-support)
- [WBW2020 (1)](https://blog.goodwillindy.org/topic/wbw2020)
- [Warehousing (1)](https://blog.goodwillindy.org/topic/warehousing)
- [Weekend Rewards (1)](https://blog.goodwillindy.org/topic/weekend-rewards)
- [Workforce Housing (1)](https://blog.goodwillindy.org/topic/workforce-housing)
- [World Diabetes Day (1)](https://blog.goodwillindy.org/topic/world-diabetes-day)
- [donating (1)](https://blog.goodwillindy.org/topic/donating)
- [organizing (1)](https://blog.goodwillindy.org/topic/organizing)

see all

### Recent Posts

#### About Us

Everything we do, including our retail operations, helps us further our mission of helping individuals and families become more economically self-sufficient. From education, to employment, to health, all our programs and services – made possible through your support – provide life-changing opportunities to those who connect with Goodwill.

 

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