Born in Indianapolis with fond memories of attending Auntie Mame's Preschool near 38th and Emerson and elementary school at IPS School 92, a few blocks from the Goodwill Commercial Services manufacturing facility at 38th and Sheridan, Juanita Easterling, director of plant operations, is returning to her roots. 

After separating from her husband of 10 years, Samantha Russell turned to drugs in an effort to cope with the stress and anxiety she was experiencing. 

Bea Sweet joined the Goodwill retail crew at our Columbus location in November 2021. Although she has the support of a few friends and her co-workers at Goodwill, Bea has experienced the judgment and stigma associated with coming out as a transgender person. She began living as a woman almost seven years ago, when she was 41 years old. 

When Tenera Lloyd enrolled in the Nurse-Family Partnership program, she was in an abusive relationship and struggling with post-traumatic stress disorder. A pregnant mom with limited outside support, she felt hopelessly stuck in her situation but knew she wanted better for her daughter. After going into labor three weeks early due to a domestic situation, she knew it was time to take action.

Indianapolis Metropolitan High School is a best-fit school for teenage students experiencing circumstances that may present a barrier to education. In 2020, those circumstances included a pandemic that entirely uprooted education across the globe, but our students adapted and persevered, and our faculty did an amazing job at ensuring we could continue to provide high-quality, rigorous instruction and individualized support. 

There are more than 447,450 working-age Hoosiers who lack a high school diploma. Prior to The Excel Center, Goodwill’s unique high school for adults, there were few options for people like Dontre Smith who wanted to earn one.

In summer 2019, Goodwill’s Excel Center partnered with Tom Wood and Ford Motor Company to implement an Automotive Service Excellence (ASE) certification program at our Shadeland and University Heights locations. Tom Woods’ sponsorship of The Excel Center provides students with access to the curriculum at no cost; in return, Tom Wood has access to a pipeline of qualified service technicians—each with a path to a well-paying career.

The next three years have the potential to be among the most important in our more than 90-year history. Although the COVID-19 pandemic created obstacles, Goodwill remained vigilant, working with our employees, board members and other supporters to make decisions that have put us in a place of strength. We are excited to deliver a Strategic Plan that expands and leverages existing opportunities, while also identifying, exploring and developing new ones. 

In 1989, upon graduating from high school, Shawn Basore joined Goodwill’s Commercial Services division. He had no work history or job skills and participated in Goodwill’s Work Experience Program, which provided job training and employment services to persons with disabilities, preparing them for successful employment. 

When Edward Rickenbach first joined Goodwill in 2009 as an assistant site leader, he was struggling with homelessness and severe depression — a diagnosis he had first received in college but learned would be a lifelong battle. In just 18 months, he worked hard and was promoted to site leader, where he was responsible for managing the store and all of its employees.