"My life is completely different now. I have resources, mobility and a support system. I finally have meaning," said Loretta "Lori" Fairfield, a Team Lead 2 at Goodwill.

Lori's life prior to joining Goodwill of Central & Southern Indiana was marked by trauma and adversity. She experienced the loss of multiple family members, while her parents battled alcohol addiction. Later in life, Lori herself grappled with addiction, leading to her incarceration in 1997.

After spending over 25 years in the criminal justice system, Lori reached a turning point where she was determined to transform her life. Achieving seven months of sobriety, Lori entered house arrest with the intention of reentering the workforce. However, she encountered barriers securing employment due to her previous incarceration. At the suggestion of her caseworker, Lori embraced the opportunity to work for Goodwill and joined the Goodwill retail store in Lebanon as a wares producer in November 2021.

During her tenure at Goodwill, Lori made significant progress in her personal and professional life. She established a more structured routine with her grandson, pursued her education and actively participated in various forms of outpatient therapy. Through therapy, Lori addressed the trauma she had experienced and worked on managing her severe social anxiety.

Lori tackled financial challenges and set goals for advancing her career with her Goodwill Mission Coach, a life and career coach. Mission Coaches are available to all Goodwill employees and students. As she gained new skills and responsibilities, Lori was promoted to the role of Team Lead within her first year at Goodwill. Lori's peers recognized her progress, success and dedication to her role, resulting in another promotion to Team Lead 2 within a few months.

"I love my job, the people and the diversity,” said Lori. “I enjoy helping people."

Since joining Goodwill, Lori has achieved numerous milestones with the support of her team. Drawing on her life experiences, she finds common ground with others facing adversity and aspires to guide and support her peers as a strong leader.

"I wouldn't be here without them. They stuck by me and supported me through my legal barriers, educational barriers and the dramatic things in my life. I have a career now!"

Are you looking to start a career at Goodwill? Check out our website for current job openings!

Goodwill of Central & Southern Indiana continues its celebration of Black History Month by spotlighting African American leaders across the organization. Ivan P. Cropper, Vice President of Marketing and Communications and Chief Diversity Officer at Goodwill, sees February as a pivotal time to set the tone for the rest of the year – an opportunity to reflect on the influence of African Americans and those who paved the way for future generations.

"Black history is American history, and although we emphasize it in February, it’s no less important throughout the year," Ivan said.

Black History Month provides a space to recognize Black people’s contributions to America’s successes, which have had an enduring impact. Ivan recalls being influenced by figures such as Jesse Jackson running for president in the 1980s and being drawn to the legacy of Dr. Martin Luther King Jr. From Spike Lee’s thought-provoking films to Oprah Winfrey’s journey from actor to executive producer in "The Color Purple," Ivan acknowledges the challenges these individuals faced to achieve success.

Ivan's family history is intertwined with the Great Migration – a period of time between 1910 and 1970 when African Americans left the Jim Crow south behind in pursuit of opportunities up north. His mother, father and grandmother left Virginia and North Carolina in the 60s and 70s, with his grandmother selling her established corner store to join her son in Connecticut, where Ivan was later raised.

In response to the events surrounding George Floyd in the summer of 2020, Goodwill of Central & Southern Indiana looked inward to determine its role in fostering a better and more equitable world. The organization appointed Ivan as Chief Diversity Officer, entrusting him to lead the effort in championing diversity, equity and inclusion (DEI) throughout the organization. Under Ivan's guidance, Goodwill incorporated DEI into its strategic plan, encouraging all departments to develop their own equity work plans that complement the organization's plans.

"Being the Chief Diversity Officer is understanding the broad spectrum of where people find themselves,” Ivan said. “It's about ensuring that programs and learning opportunities are in place to meet people where they are and allow them to continue their education within that space."

Ivan remains committed to collaborating daily with people from all walks of life. Similar to his parents and grandparents who sought to create opportunities for their futures, Ivan strives to create opportunities for the individuals we employ, educate and serve at Goodwill of Central & Southern Indiana.

"People of color have been on this continent for centuries, making contributions to American life,” Ivan noted. “I genuinely appreciate the people we work with day-to-day and what they bring to the table. Their open hearts and minds for people of all walks of life are evident every day. I’m happy to be a part of it."

A 1.83 carat Cartier diamond platinum ring sold at Goodwill of Central & Southern Indiana

The tradition of giving jewelry to loved ones dates back centuries. According to the American Gemology Institute, women in ancient Rome received rings made of ivory, iron and bone. Between the 14th and 15th centuries, naturally forming diamonds were cut and polished into what is known as point diamonds, the precursor to our modern round brilliant cut diamond. Engagement rings were introduced in America in the early 1900s. In 1948, De Beers, one of the world's leading diamond companies, launched its "Diamonds are Forever" campaign, marking a pivotal moment in the history of jewelry.

Thousands of pieces of jewelry are donated to Goodwill each year, giving these stunning accessories new life, and providing their owners with new opportunities to create memories. When jewelry is donated to Goodwill, it’s first sorted into categories and styles. A quality control member inspects and identifies the pieces, and specific brands will be submitted to a third party to ensure the piece is authentic. A precious metal analyzer is also utilized to help identify the elemental makeup of specific pieces, ensuring the listing is as accurate as possible. 

Goodwill Mission Coach Benjamin Hutto began his journey with Goodwill of Central & Southern Indiana in 2016 when he enrolled at The Excel Center®, Goodwill’s high school for adults. Previously homeschooled, Ben struggled to focus, which he later learned was related to undiagnosed attention-deficit/hyperactivity disorder and autism spectrum disorder.  But The Excel Center in Kokomo empowered him to earn the credits he needed to graduate at an accelerated pace.

Ben continued his education by earning an associate degree from Ivy Tech Community College in 2018, and his bachelor's degree from Indiana University Kokomo the following year. Then, in 2020, the pandemic happened. 

Due to his laser focus on his education, Ben had no work history, and he experienced barriers to finding a job after graduating. His Goodwill Mission Coach encouraged him to apply for a leadership position at a local Goodwill store, which led to the next step of his Goodwill journey as a Retail Team Lead. Although Ben was later promoted, he strived to do something beyond the scope of retail. When the opportunity to become a mission coach emerged, he jumped at the chance and applied. 

“I know it sounds cliche, but I really enjoy helping others,” said Ben. “I feel that, given my path at Goodwill, I’m uniquely qualified to help students and employees make those connections.”

In 2022, Ben was officially welcomed as the newest Goodwill Mission Coach. He now supports people with similar experiences, who have barriers to employment or education and can use a helping hand to reach their goals. As a mission coach, he connects Goodwill’s employees and students to a number of resources, like Goodwill New Beginnings, a reentry program for individuals previously involved in the criminal justice system, and The Excel Center – the first step in his own Goodwill journey.

“I really appreciate the chances Goodwill gave me,” said Ben. “They were willing to take a risk on me knowing that risks don’t always pay off. There are many companies that won’t do that, so when I’m working with our employees and students, I share my own journey to give them hope about what they can achieve at Goodwill.”